You know it will take better skills and process than you have today to compete effectively in the future. You’re just not sure specifically what you’re missing, or what targets to shoot for. Here are a few resources to help you evolve your thinking and get to a clear action plan.

Articles and Posts

September 7, 2010

Measurement Problems? Check Your Credibility Chain.

While data and skills are critically important components of measurement success, there is no single obstacle more formidable than lack of credibility...

Read More

July 27, 2010

Metrics That Help Catch Lightning in a Bottle

What do these great marketing breakthroughs have in common?


•    MasterCard “priceless”
•    Energizer bunny
•    “Got Milk?”
•    Absolut ________ 

Read More

June 4, 2010

How to Make a Strong Business Case for Marketing

More than ever before, the approval of any significant marketing iniative is dependent upon a compelling business case. While the recipe to create the best business case isn't simple, it is straight forward and easy to follow. We'll walk you through the steps you need to build one for your marketing efforts...

Read More

May 24, 2010

Ten Specific Ways Brand Investments Pay Back

How do we measure the impact of our investments in brand development on the bottom line? If you're really looking for an answer, here goes...

Read More

May 24, 2010

Standardized Marketing Metrics = Herding Cats

If we could rate all marketing organizations on some common set of metrics, we could compare their performance side-by-side and see which ones are doing a better job, right? Wrong...

Read More

March 23, 2010

Question of the Week: How do you determine what the right metrics are to give real insight into marketing performance?

Dear Dave,

We’re having some difficulties getting our marketing measurement process nailed down. There is enthusiasm across both our marketing and finance teams for getting to the right set of metrics, but a bit of a battle forming between two camps on which metrics we should be focusing on....

Read More

March 4, 2010

Prescription for Premature Delegation

When responsibility for selecting critical marketing metrics gets delegated by the CMO to one of his or her direct reports, it sets of a series of unfortunate events...

Read More

February 1, 2010

How to Avoid a "Holey War" of Spending

In a relevant and timely entry from his advice column "Ask Dave," Dave Reibstein of Wharton addresses the relativity of the right amount of spend...

Read More

December 22, 2009

Measuring What Matters Most

Since there are so many things to measure, marketers need to find a way to isolate the most critical metrics and direct all measurement efforts to the things that really matter...

Read More

November 12, 2009

Meeting of the Minds: Marketing Models: Is There a Better Mousetrap? (archived webcast)

Professor Gary Lilien discusses marketing models and provides insight into which create the most value, how to improve their adoption by management and much more...

Read More