Koen Pauwels from Ozyegin University demonstrates how managers can use buying process data to quantify cross-channel and long-term effects of marketing actions on profits, offline and online...

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A sanitized version of an actual email from a CFO to a CMO in a global 1000 company on the effectiveness of marketing...

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Dear Dave,

We’re having some difficulties getting our marketing measurement process nailed down. There is enthusiasm across both our marketing and finance teams for getting to the right set of metrics, but a bit of a battle forming between two camps on which metrics we should be focusing on....

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In the latest installment of our Meeting of the Minds webcast series, Professor Don Lehmann of Columbia Business School will discuss the emergence of customer lifetime value (CLV) as a key performance metric - what it is and how to measure it...

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Dear Dave, I have a feeling that there will be a growth opportunity for my company and that we should be increasing our marketing spend.  Trouble is, my CFO is particularly cautious...
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In the latest installment of our Meeting of the Minds webcast series, Professor Paul Farris offered an update on the new 2nd edition of 50+ Metrics Every Marketer Should Master ...

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Since there are so many things to measure, marketers need to find a way to isolate the most critical metrics and direct all measurement efforts to the things that really matter...

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Dear Dave, My company manufactures and sells a high-tech product to hospitals and healthcare providers. We have a direct sales force that is responsible for 90% of our volume...
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romi

In the latest installment of our Meeting of the Minds webcast series, Professor Dave Reibstein shared his learnings on effective marketing during an economic recovery...

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Professor Gary Lilien discusses marketing models and provides insight into which create the most value, how to improve their adoption by management and much more...

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