How do we measure the impact of our investments in brand development on the bottom line? If you're really looking for an answer, here goes...

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In the latest installment of our Meeting of the Minds webcast series, Professor Don Lehmann of Columbia Business School will discuss the emergence of customer lifetime value (CLV) as a key performance metric - what it is and how to measure it...

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Don Lehmann discusses one of the main changes in marketing in the last 10 years - the emergence of customer lifetime value (CLV) as a key performance metric...

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Professor Kevin Lane Keller will outline the dimensions of brand resonance and provide guidelines and examples as to how marketers can design marketing programs and activities to best achieve it... 

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When saving money becomes the goal instead of a guideline, something big always suffers... usually the brand...

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Dave Reibstein, shares his thoughts on the Second Edition of Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, the book that’s largely been considered the best resource on the topic of marketing metrics.

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Professor Kevin Lane Keller outlined the dimensions of brand resonance and provided guidelines and examples as to how marketers can design marketing programs and activities to best achieve it...

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Dear Dave, I have a feeling that there will be a growth opportunity for my company and that we should be increasing our marketing spend.  Trouble is, my CFO is particularly cautious...
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If you follow this seven-metric framework to build your business case, chances are your proposal will win on the strength of your comprehensive, credible analysis...
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