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Featured Webcast: Tony Palmer, SVP & CMO, Kimberly-Clark


View our one-on-one interview with Tony Palmer as he discuss marketing performance measurement in the latest installment of Measured Thoughts.

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Partner Content

The following articles are from some of our favorite sites and organizations, with several authored by MarketingNPV partners. 

5 Keys to an Effective Marketing Dashboard

Most marketers are clear on the need to improve their marketing effectiveness measurement. Unfortunately, the question of how still lingers broadly. Learn how to cut through the confusion to get to the “right metrics” and discover the elements of an effective marketing dashboard. By Pat LaPointe (ChiefMarketer.com)

A Better Logic for Budgeting

How to improve overall marketing ROI for a global company by centralizing the process of allocating funds to business units based on key performance metrics. By David Bridges and Glyn Harper (Billetts) 

Add Muscle to Your PR Program Before Budget Time Hits

Take a look at the growing trend toward PR measurement, overcoming the fear of adopting measurement techniques, and some of the software tools available today. By Tara Tuckwiller (PR News)

Brand Equity: Complex and Controversial, Yet a Valuable Metric for Management

Brand equity metrics can be useful in summarizing a brand’s continuing prosperity and value to the brand owner, its customers, and other stakeholders. But there is more to brand equity than “balance sheet” value, requiring marketers to use varying methods to calculate its contributions. By Roderick White (Admap)

Brand Value Management: The Achilles Heel of Many Risk Management Systems

Brand performance and image can enhance or destroy a perfectly good (or bad) product., so it is important to apply valuation and risk management procedures to it as you would to any tangible asset. Here is a solid four-pronged methodology to help you do just that. By Tim Heberden (Brand Finance)

Connect the Dots

A straight line between marketing metrics and financial outcomes is the only sure way to justify your investments. By David Reibstein (CMO Magazine)

Diageo's Dogs and Stars

Learn how one of the world's biggest beverage marketers builds trust with the Board using a few simple marketing scorecards. By Rob Malcolm (Diageo)

For Better ROI, Think Sailing, Not Driving

Implementing a marketing dashboard can show you a 360-degree radar view of your recent path, your present position, and what lies ahead. By Pat LaPointe (Brandweek)

Here's A Pain Reliever, Just In Time For 2007

Marketers who haven't yet made a concerted effort to get a suitably comprehensive, stakeholder-driven measurement process in place are likely to feel the pain more than ever this year. By Pat LaPointe (Brandweek)

How to Build a "CFO-Proof" Marketing Dashboard

Five steps to creating a marketing measurement program that will satisfy your CFO. By Kate Maddox (BtoBonline.com).

How to Use the Budget Better

Discover ways to improve this year's budgeting process — and the importance of building an element of systematic testing into the marketing program to provide guidance for future planning. By Roderick White (Admap)

Making Marketing Measure Up

The pressure is on to take the guesswork out of ad spending. By Diane Brady with David Kiley (BusinessWeek)

Marketing Projects: Costly, Complex, Critical, and Often Career-Limiting

Top 10 actions you can take to make sure that large-scale projects under your supervision are delivered successfully. By Alan G. Hammersmith (Rigorous Program Management Group)

Marketing ROI: 20 Years in the Making

TQM, BPR, CRM ... Is marketing ROI just another acronym in a long line of "next big things" or can it measure up to the hype? By Pat LaPointe (BtoB magazine)

Metrics: You Are What You Measure

Deciding which metrics to focus your organization on can often be the most critical step in achieving your objectives. Here are some dos and don'ts you'll want to consider. By John R. Hauser and Gerald M. Katz (European Management Journal)

Most Valuable Players

To make smarter investments, CMOs must develop a deeper understanding of the drivers — and destroyers — of customer value. By David Reibstein (CMO Magazine)

The Flaw of Averages

Decisions based on averages are, on average, wrong. See some of the most common mathematical traps and how the brain wants to keep making them. By Sam Savage (San Jose Mercury News)

The Old New Thing

Peter Drucker was right: It's still all about marketing and innovation. By David Reibstein (CMO Magazine)

The Relevance of Rigor

Don Lehmann, one of marketing's most pragmatic academic influences, offers some perspective on why marketers need a bigger dose of rigor to ward off rigor mortis. By Don Lehmann (Marketing Science Institute)

Time to Reengineer Your Marketing Model

Traditional investment strategies are in trouble. Are you ready to challenge the status quo? By David Reibstein (CMO Magazine)

Top of Mind: One Bridge for Sale. Cheap.

Recently a client shared with me a copy of a solicitation e-mail that he received from an otherwise reputable marketing-measurement company. The outfit boasts a proprietary methodology for linking the value of marketing communications to shareholder value.

When Art Meets Science: The Challenge of ROI Marketing

An overview of some of the challenges in migrating towards real marketing measurement. Insights from Booz Allen Hamilton engagements in automotive, telecom, retail, package goods, and entertainment. (Booz Allen Hamilton)

Why Most Forecasting Methodologies Fail

Unfortunately, recent history would suggest that many of our largest companies do not have a good handle on future revenues. Here is a six-step recipe for improving sales forecasts. By David Laing (Market Partners, Inc.)
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