If there’s one single source of information on marketing metrics and dashboards, this is it. Advice on how to choose the right metrics, organize and deploy a dashboard, work with IT, is all at your fingertips.
January 25, 2012
MarketShare offers several examples of advances that will shape marketing and an overlying message for the next few years: understanding, managing and analyzing "big data" is coming of age. Ignore them at your own risk...
Read MoreJuly 1, 2011
In a Web 2.0 world of interest-based communities and peer-to-peer communications, it is vital for companies to understand the nature of the customer universe in which their products & services compete for attention, preference and advocacy...
Read MoreMarch 7, 2011
While web analytics have been around for the better part of two decades, at many businesses, online analytics teams remain segregated from the rest of the organization. It's time to break down the silos between digital analytics and the rest of the marketing function in order to better demonstrate the impact online and social media marketing efforts can have on the business...
Read MoreSeptember 12, 2010
In the latest installment of our Meeting of the Minds webcast series, Tim Ambler of the London Business School assesses the relative strengths and weaknesses of marketing measurement metrics...
Read MoreMay 31, 2010
In the latest installment of our Meeting of the Minds webcast series, Raj Srivastava, Provost & Deputy President of Academic Affairs at Singapore Management University will share his insights on the role of marketing in risk management...
Read MoreMay 24, 2010
If we could rate all marketing organizations on some common set of metrics, we could compare their performance side-by-side and see which ones are doing a better job, right? Wrong...
Read MoreMarch 19, 2010
In the latest installment of our Meeting of the Minds webcast series, Professor Don Lehmann of Columbia Business School will discuss the emergence of customer lifetime value (CLV) as a key performance metric - what it is and how to measure it...
Read MoreFebruary 19, 2010
Dave Reibstein, shares his thoughts on the Second Edition of Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, the book that’s largely been considered the best resource on the topic of marketing metrics.
Read MoreJanuary 13, 2010
In the latest installment of our Meeting of the Minds webcast series, Professor Paul Farris offered an update on the new 2nd edition of 50+ Metrics Every Marketer Should Master ...
Read MoreOctober 22, 2009
Don Schultz from Northwestern shares his insight into the mismatch between today's audience measurement approaches and the way media is actually consumed...
Read MoreOctober 16, 2009
While mix models are well established, there are limitations to these tools that tend to be ignored. Now is the time for a closer look...
Read MoreSeptember 10, 2009
How do you measure innovation? Here are a few ideas...
Read MoreJuly 15, 2009
If you can't answer "Why am I doing social marketing?"- you're wasting time & money...
Read MoreMay 21, 2009
A closer look the elusive effort to measure word-of-mouth - both online and off...
Read MoreMay 1, 2009
Topics to make CFO/CMO interactions more productive
Read MoreApril 21, 2009
February 24, 2009
Although every advertising dollar spent should count, particularly in these difficult times, the agency relationship1—and agency compensation—have, to some, seemed either a) too “qualitative,” and hence immeasurable, or b) not material enough in the overall marketing budget. However, today, nothing could be farther from the truth.
Read MoreDecember 18, 2008
This summary of a recent MSI paper looks at incorporating brand asset metrics into a business valuation and how it can provide incremental explanatory power in the value-to-sales multiplier for branded firms or business units.
Read MoreNovember 23, 2008
How to bridge short- and long-term payback more effectively.
Read MoreNovember 16, 2008
Follow these 10 rules and you'll be on your way to achieving marketing measurement success...
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