Metrics & Dashboards

If there’s one single source of information on marketing metrics and dashboards, this is it. Advice on how to choose the right metrics, organize and deploy a dashboard, work with IT, is all at your fingertips.

Articles

January 25, 2012

Data, Analytics & Metrics: 7 Trends That Will Shape Marketing - and Business

MarketShare offers several examples of advances that will shape marketing and an overlying message for the next few years: understanding, managing and analyzing "big data" is coming of age. Ignore them at your own risk...

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July 1, 2011

Using Social Media to Understand the Topic of Marketing Finance

In a Web 2.0 world of interest-based communities and peer-to-peer communications, it is vital for companies to understand the nature of the customer universe in which their products & services compete for attention, preference and advocacy...

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March 7, 2011

Best Practices Emerge from the Chaos of Digital Marketing Metrics

While web analytics have been around for the better part of two decades, at many businesses, online analytics teams remain segregated from the rest of the organization. It's time to break down the silos between digital analytics and the rest of the marketing function in order to better demonstrate the impact online and social media marketing efforts can have on the business...

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September 12, 2010

Meeting of the Minds: There is No Silver Metric for Marketing Measurement

In the latest installment of our Meeting of the Minds webcast series, Tim Ambler of the London Business School assesses the relative strengths and weaknesses of marketing measurement metrics...

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May 31, 2010

Meeting of the Minds: Marketing and Risk Management

In the latest installment of our Meeting of the Minds webcast series, Raj Srivastava, Provost & Deputy President of Academic Affairs at Singapore Management University will share his insights on the role of marketing in risk management...

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May 24, 2010

Standardized Marketing Metrics = Herding Cats

If we could rate all marketing organizations on some common set of metrics, we could compare their performance side-by-side and see which ones are doing a better job, right? Wrong...

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March 19, 2010

Meeting of the Minds: The Pros and Cons of Customer Based Measurement

In the latest installment of our Meeting of the Minds webcast series, Professor Don Lehmann of Columbia Business School will discuss the emergence of customer lifetime value (CLV) as a key performance metric - what it is and how to measure it...

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February 19, 2010

Marketing Metrics: The Definitive Guide to Measuring Marketing Performance

Dave Reibstein, shares his thoughts on the Second Edition of Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, the book that’s largely been considered the best resource on the topic of marketing metrics.

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January 13, 2010

Meeting of the Minds: 50+ Metrics Every Marketer Should Master (an Update)

In the latest installment of our Meeting of the Minds webcast series, Professor Paul Farris offered an update on the new 2nd edition of 50+ Metrics Every Marketer Should Master ...

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October 22, 2009

Meeting of the Minds: Approaches to Audience Measurement

Don Schultz from Northwestern shares his insight into the mismatch between today's audience measurement approaches and the way media is actually consumed...

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October 16, 2009

Is your Mix Model Leading you Astray?

While mix models are well established, there are limitations to these tools that tend to be ignored. Now is the time for a closer look...

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July 15, 2009

Twittering Away Time & Money

If you can't answer "Why am I doing social marketing?"- you're wasting time & money...

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May 21, 2009

Word of Mouth - What you Should be Measuring

A closer look the elusive effort to measure word-of-mouth - both online and off...

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April 21, 2009

Marketing Investment “At Risk” – The Unsung Canary

We all know that some portion of our marketing investments won’t meet the targeted rate of return . Trouble is, it’s STILL difficult to pinpoint which investments will miss and by how much.
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February 24, 2009

Using the Right Metrics for Measuring the Agency Relationship

Although every advertising dollar spent should count, particularly in these difficult times, the agency relationship1—and agency compensation—have, to some, seemed either a) too “qualitative,” and hence immeasurable, or b) not material enough in the overall marketing budget. However, today, nothing could be farther from the truth.

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December 18, 2008

Valuing Branded Businesses

This summary of a recent MSI paper looks at incorporating brand asset metrics into a business valuation and how it can provide incremental explanatory power in the value-to-sales multiplier for branded firms or business units.

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November 16, 2008

10 Immutable Laws of Marketing Measurement

Follow these 10 rules and you'll be on your way to achieving marketing measurement success...

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