Tracking brand awareness and attributes isn’t enough anymore. You need to know what your brand levers are and how effectively you’re employing them.
June 14, 2010
In the latest installment of our Meeting of the Minds webcast series, Professor Koen Pauwels demonstrates how managers can use buying process data to quantify cross-channel and long-term effects of marketing actions on profits, offline and online...
Read MoreMay 31, 2010
In the latest installment of our Meeting of the Minds webcast series, Raj Srivastava, Provost & Deputy President of Academic Affairs at Singapore Management University will share his insights on the role of marketing in risk management...
Read MoreFebruary 23, 2010
Professor Kevin Lane Keller will outline the dimensions of brand resonance and provide guidelines and examples as to how marketers can design marketing programs and activities to best achieve it...
Read MoreFebruary 20, 2010
When saving money becomes the goal instead of a guideline, something big always suffers... usually the brand...
Read MoreJune 15, 2009
The world's largest spirits manufacturer offers guiding principles for measuring global brand portfolios
Read MoreMay 1, 2009
Topics to make CFO/CMO interactions more productive
Read MoreDecember 18, 2008
The author of this MSI paper proposes a new approach for measuring “financial brand equity” – one that is consistent with the FASB (Financial Accounting Standards Board) guidelines for treatment of intangible assets.
Read MoreDecember 18, 2008
This summary of a recent MSI paper looks at incorporating brand asset metrics into a business valuation and how it can provide incremental explanatory power in the value-to-sales multiplier for branded firms or business units.
Read MoreNovember 23, 2008
Brand performance and image can enhance or destroy a perfectly good (or bad) product., so it is important to apply valuation and risk management procedures to it as you would to any tangible asset. Here is a solid four-pronged methodology to help you do just that.
Read MoreNovember 20, 2008
Here are four ways marketers can show how brand equity is a critical measure for demonstrating marketing’s role in adding to business value...
Read MoreNovember 20, 2008
Brand equity metrics can be useful in summarizing a brand’s continuing prosperity and value to the brand owner, its customers, and other stakeholders. But there is more to brand equity than “balance sheet” value, requiring marketers to use varying methods to calculate its contributions.
Read MoreJune 3, 2008
Frustration over their increasing distance from the high table of decision-making has become something of an anguished cri de coeur within the marketing services community.
Read MoreJune 3, 2008
Is your marketing measurement effort stalled? We offer some common symptoms and cures....
Read MoreApril 16, 2008
The crux of any conflict between marketing and finance often involves a lack of trust. One way that CMOs can (re-)establish a foundation of trust with finance is to build a "credibility chain." We show you how.
Read MoreJanuary 31, 2008
If you missed Part 1 of this series, we outlined the pros and cons of using a dashboard approach to measuring marketing effectiveness vs. an analytical modeling process. Ultimately, you’ll likely need elements of both to develop a comprehensive measurement structure. But in some cases, it makes sense to start with a dashboard and build your knowledge and understanding rather than investing in rocket science analytics that may miss their insight target completely.
Read MoreJanuary 31, 2008
The first installment provided some guidance on building the cross-functional alignment of influential stakeholders to get the foundation of credibility under your marketing measurement plan. The second looked at how to begin to assemble your knowledge base of data, research, and experiential insights and translate them into some hypotheses about what your most critical marketing metrics might be. Now, in today’s spotlight, we look at the third key.
Read MoreJanuary 31, 2008
The marketing dashboard is intended to track both the inputs — the marketing activities being undertaken — and the outputs — the financial results generated. If you’ve followed closely so far, you can see that leaves the possibility of a gap in the middle — the asset that’s being created in the form of the “potential value” that hasn’t yet materialized in a way it can be measured on the P&L. Many refer to this as the “long-term” value of marketing investment, although in truth it may not take more than a few months to materialize.
Read MoreJanuary 30, 2008
In this final installment, we turn our attention to the importance of deploying your dashboard in a way that will promote not just usage, but real interactive engagement that leads to learning.
Read MoreJanuary 21, 2008
As marketers establish competency at measuring the traditional elements of their marketing programs, an entirely new group of key performance metrics is beginning to come into view. We look at seven such metrics that could have significant impact on marketers’ future measurement efforts.
Read MoreJanuary 11, 2008
It is understandable to be attracted to brand rankings. But what value do they offer?...
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